Some iPhone 13 users may face issues of a pink screen when using their device. The problem makes the device impossible to use unless it is force restarted.

A user posted in October 2021 that their iPhone 13 screen turned pink and started crashing randomly. While their iPhone was replaced by Apple, several other users started to report this problem with some customers able to swap their device and others being told it was a “software bug”.

The user reports are all different and it is not yet known why this happens although it is only happening to iPhone 13 devices. One user said in December that they “had the same issue when taking a picture and it froze the display, it then turned pink and restarted”. They then called Apple support, who ran diagnostics and said nothing was wrong and that there was no issue.

Others that also encountered the issue stated that they had problems with their battery and after restarting the device the screen turned pink. They took the device in to an AASP and were unable to repair the issue.

Apple advises that they “didn’t notice relevant problems in the hardware of the devices because this situation is caused when the system is locked.”

If You Have This Issue

If you own an iPhone 13 then we recommend keeping your device updated to the latest version of iOS and also backing up your device regularly with Finder or iTunes or with iCloud.

If you encounter this issue with your iPhone 13 mini, iPhone 13, iPhone 13 Pro or iPhone 13 Pro Max then we first recommend returning to your local Apple store to see if they are able to assist with the issue. If you’re unable to receive a replacement or Apple store staff are unable to assist with your issue then please contact us as we may be able to restore your iPhone to solve the issue.

If your iPhone display is broken or damaged you may also encounter this issue or other OLED display issues. These can be solved with a screen repair, contact us today.