Necessary Diagnostic Testing

Prior, during and after service, our Repair Specialists will conduct diagnostic testing on your product. This is to ensure that your product is working correctly.

Necessary Diagnostic Testing

Prior, during and after service, our Repair Specialists will conduct necessary diagnostic testing on your product. During these tests our Repair Specialists may access certain system settings and Apps. This is to ensure that your product is working correctly.

On Mac

During diagnostic testing on your Mac, our Repair Specialists may access these Apps on your product to test functionality.

Apps

System Preferences: Network settings, Touch ID, Displays,
System Report: Analytics, Battery,
Photo Booth: Camera,
Safari (Private Window): Speaker, Keyboard.

On iPhone & iPad

During diagnostic testing on your iPhone or iPad, our Repair Specialists may access these Apps on your product to test functionality.

Apps

Settings: General Settings, Battery, Privacy & Security,
Phone: Earpiece Speaker,
Voice Memos: Microphone, Speaker,
Camera: Camera.

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Necessary Diagnostic Testing