We take your privacy seriously. Our products and solutions are designed to protect your data at every level. We prioritise keeping your information safe and secure, learn more about our commitment to privacy and how we support your organisation.
When using our solutions, Ryujin Electronics may require access to your devices or systems to ensure everything is operating as expected. This allows us to provide ongoing support, monitor performance, and troubleshoot any issues effectively. Our goal is to deliver reliable and seamless service while maintaining transparency and security throughout the process.
Our team do not access your personal or organisational data, photos, files, or apps unless necessary for diagnostic or support purposes. In some cases, limited access to apps like Settings, Camera, Voice Memos, or Phone may be required.
Our team can assist with data backup to iCloud, a Mac or PC, or a customer-provided external drive. We do not back up data to our internal systems, and Ryujin Electronics is not responsible for any data loss. For more details, please contact our team.
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Or call (02) 6145 2808.